Information Technology

Iowa’s AEAs provide a wide range of assistance to school districts and technology leaders. Our dedicated professional staff have experience working with school districts to achieve educational goals and solve complex problems. We are committed to providing excellent customer service and prompt technical support solutions.

Service Offerings

Core Business Process/BusinessPlus Support
Cybersecurity
E-Rate Filing
Equipment Repair
IT Managed Services – Network Support
IT Managed Services – On-Site Technician
IT Managed Services – Pre-paid Bank of 20 Support Hours
Learning Management System (LMS) Services (Canvas)
Managed Software Solutions
- Druva – Backup as a service (servers, Google, Microsoft, virtualization)
- GoGuardian – Internet filtering for student devices and classroom management of devices
- Mosyle – Mobile device management (MDM) for staff and student devices
- Zoom – Phone service, classroom video technology, Zoom Meeting
- Securly – Internet filtering for student devices, classroom management of devices and hall pass feature
- Swank – Seamless movie access for your district or school
- Yondr – Complete phone-free solution featuring specialized lockable pouches, comprehensive training, policy consultation and ongoing support
Student Information System (SIS) Support
- Infinite Campus
- PowerSchool
Technology Health Check-Ups

Learn more about each offering on the Iowa’s AEAs website.

Important Contacts

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Amy Wichman

Director of Media, Technology & Digital Learning

Email Amy
(515) 383-5018

Education: Bachelor’s degree, English, political science and secondary education; Master’s degree, education administration

Experience: Extensive experience in teaching & administration; Regional director; Director of instructional services; Director of media, technology & digital learning
Joined Heartland AEA in 2016

Expertise: Authentic technology integration/EdTech; implementing innovation; adult learning; standards-based grading, systems change

Professional affiliations: TCEA, ATD, ISTE, ISTE Certified, Scrum Master, vCISO

How I’ve made an impact: I assisted with a comprehensive implementation of technology with students that included goal setting, benchmarks and specific outcomes for annual reporting to the district’s school board. A multi-year action plan included tracking student/parent/teacher feedback, implementation planning, professional learning and data collection to track evidence of progress and update goals. Over three years we increased technology integration and ultimately test scores.