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Heartland Area Education Agency
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Nonviolent Physical Crisis Intervention Program (CPI)

Heartland AEA offers professional development to educators around the Nonviolent Physical Crisis Intervention Program. The Nonviolent Crisis Intervention Program, developed by the Crisis Prevention Institute (CPI), not only teaches staff to respond effectively to the warning signs that someone is beginning to lose control, but also addresses how staff can deal with their own stress, anxieties and emotions when confronted with these challenging situations. The program trains participants to recognize changes in behavior that could be cues to escalating behavior and then teaches them appropriate responses to attempt to de-escalate it. The training then teaches the staff about keeping themselves physically safe in dangerous situations and how team intervention is preferable to solo intervention. Finally, staff are instructed in the safe, non-harmful use of physical restraint only as a last resort.

For more information or questions, contact your regional director or:

photo of Cindy Yelik

Cindy Yelick
Deputy Chief Administrator
(800) 255-0405 ext. 14569


For more information about the Nonviolent Physical Crisis Intervention Program, visit:

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